Our Clients Views

We actively seek feedback from our customers and try to constantly improve our service. We welcome open and honest opinions and take great pride in some of the comments made by our clients. Almost all of the testimonials on this page have been taken directly from the No Cowboys website, which is independently managed and audited to make sure that each and every one is genuine. Please feel free to read some of the comments below.

Fiona Miller – Mt Eden

“From initial contact to the completion of the job and provision of invoice, Chris was extremely prompt, informative and pleasant to deal with. My calls were returned generally within the hour; the initial visit and consult was thorough; and the job itself completed effectively, efficiently and as discussed. I had two pumps installed: one downstairs and one upstairs. The latter was problematic in that I did not want pipe crawling over the roof and the only space it would fit in was above the built-in wardrobe, which was very narrow indeed. Chris planned the installation to travel up under the roof tiles and through the back of the wardrobe and sourced a unit that would fit the narrow space. My elderly mother was at home on the day of installation and reported on how polite, hard-working and generally nice the ‘boys’ were. The installation turned out to be more complicated than was thought but was completed on time and on budget, with great clear-up and removal and a professional and tidy result. I would not hesitate to recommend Chris and his team.”

Julie Pearce – Kohimarama

“We considered six quotations for the job and were frankly appalled by the lack of professionalism amongst the various other air conditioning contractors who either didn’t want the job, thought it too challenging or simply didn’t follow through. Advanced Air Solutionz were amazing. They wanted the job, they were very professional and competent, came up with the best solution and provided true value for money. We would use them again most definitely.”

Mark Whiteman – St Lukes

“I would have no problem recommending Advanced Air Solutionz. They installed a split system in our house. During the planning stage Chris listened to what we wanted and advised accordingly, unlike other companies we contacted. Even though the supplier failed to deliver chosen equipment on time Chris went out of his way to help us, by offering another system which wasn’t budgeted for in the original quote. We decided to stick with our chosen product, to compensate us for the delay Chris arranged for a gift card. When Chris got the equipment he fitted it next day. Delays aside all in all a job well done even though it wasn’t a straight forward install.”

Jonathon Clarke- Northcote

“Excellent work. Very careful and respectful of our property, protects surfaces, very careful about a nice clean and quality installation. Highly recommended.”

Stephen – Parnell

“Chris was great. He gave sound advice that was not biased and unprompted agreed with the information that I had got from elsewhere. Most importantly, he did the three things that are valuable to me with a job. He did what he said he was going to do, when he said he was going to do it, for the price that he said he would charge. It is remarkable how rarely we have experienced that in the renovations that we have done over the last year. Would recommend him to family and get him to do further work for myself if and when it is required.”

Mark Thompson – Remuera

“Just had Chris and the boys come in today to install our new heat pump and they were great! All three were really professional and efficient – finished the job nearly an hour faster than expected! Chris bent over backwards to help us doing a Saturday installation and was great in helping make sure all went without a hitch. They cleaned up after the installation and Chris gave me a great run down on the best way to use the new heatpump. I would definitely recommend these guys to others.”

Bob Beechey – Te Atatu Peninsula

“This team was remarkably professional and thorough. They went the extra distance to do work of high quality and clean up after themselves. We are very glad we found Chris and his team to replace failed heat pump, re-using installed piping. Guys that know what they are doing are always a pleasure to watch.Highly recommended”

Chris Houston – Birkenhead

“This is the second time I have used Chris and Advanced Air Solutionz. These guys really are the best. Not just with the installation but also recommending the right heat pump for the right space. I have recommended them to two friends who have also used these guys and were also impressed. One job was a very tricky install which another company told me it couldn’t be done in that space. These guys did it no problems. I wouldn’t use anyone else.”

Steve Wright – Area Manager Perry Foundation

“I contracted Chris and his boys to service 44 Air con units throughout Auckland on a quartely basis. They responded quickly to any breakdowns and their database saved us money by registering warranties we did not know we had! Great guys, easy to work with, my clients loved them. Their knowledge of the various units was a huge bonus. Highly Recommended.”

Lisa Crawford – Beach Haven

“Advanced Air Solutionz installed a ducted air conditioning/ heating system in our home. What a fantastic system – we are now comfortable in all seasons! Our home suffered from condensation, mould and generally felt damp in winter. The whole home is now warm and dry with no more condensation or mould issues. We have found the system very economical to run – it costs us less than it did to run two oil heaters! Chris and his team were exceptionally helpful all the way through the process. We have been especially appreciative of the fantastic after sales service we have received. We would have no hesitation in recommending Advanced Air Solutionz.”

Tamah McClean – Mt Albert

“We were very impressed by Chris (and his team of sons), he installed a underfloor ducted heat and cooling system into our 100 year old villa. Chris also had a great idea for installing brass Victorian style vents that look as if they have always been here. It is the best thing we have done to the house and the cost is about the same price if not slightly cheaper than runnning our heaters from previos winters. Great communication, prompt and very efficient.”

Margaret Hannay- Glen Eden

“Chris Walton and his sons did a great job of installing our 2 heat pumps. They cleaned up really well after the job and contacted us regularly to ensure we were happy with the installation. Chris has serviced both units and organizes yearly servicing efficiently.”

Nikki McGuigan – Greenhithe

“Chris was very friendly to deal with, he arrived promptly to quote our job and returned the same afternoon to physically show us the unit we were interested in. With the installation he didn’t let a very difficult and at times a very frustrating job get him down and worked very hard to achieve the result that we wanted when I know other installers may have walked away! I would definitely recommend these guys for the great service, attitude and professionalism! Thanks Chris!”

Ricky Grounds – Waiheke Island Cafe Owner

“Great company, urgent work was implemented outside normal working hours, and a high level of competance and profesionalism throughout”

Merv Pratt – Spitroast.com

“These guys are magic and well worth using. Level of service and value is something rarely seen nowadays”

Laura – Glenfield

“Friendly, prompt and professional. Highly recommended. Rare to find a company like this that offers such fantastic service, yet such great value for money”

Padraic Durham, Helensville

“Having recently purchased a deal of a life time Fujitsu heat pump and being a busy refrigeration service manager I decided it was best to leave it up to the professionals and contract advanced air solutionz to install my personal heat pump. They were impressively quick. Being in the industry myself I monitored that they followed all the standard code of practices in which they completed above and beyond. I could not of done a better or cheaper job myself. I would not think twice about recommending them to anybody.
Padraic Durham
System Care Manager, Milmeq ltd

Rachael Oliver – Glen Innes

“Chris and his boys were prompt, friendly and they did a great job at a very reasonable price. I’d recommend these guys without hesitation.”

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